New Zealand: A North & South Island Adventure

See your travel advisor, or call Tauck at 1800-962-043 to make a reservation.

Deposit Information:

The deposit and the fees for the optional Protection Plan are due at time of booking. Your deposit is AUD $750.

Terms and Conditions:

For additional information pertaining to our Tauck Journeys, including Cancellation Information and Booking Conditions, click here to learn more.

At the time of booking, please have the following information ready:

• Tour Name and Departure Date Desired
• Traveler Name(s):  Please have first and last names as they appear on the passport or driver's license.
• Traveler's Address(es)
• Traveler's Phone Number(s)
• Emergency Contact Information: This would be a relative or friend whom we could contact during the tour in the event of an emergency. Please provide their name and phone number(s).
• Interest in purchasing a travel protection product (US and Canada)
• Interest in extending your trip by staying in a Tauck recommended hotel before your trip begins or after it ends
• Interest in our specially negotiated airfares.

Regarding your final payment:

Final Payment is due in the Tauck Australia office as specified on the invoice. Bookings without full payment at this time may be subject to cancellation without notice. 

Deposit Protection Plan – Tauck provides a "Deposit Protection Plan" at a cost of AUD $75 per person per tour or cruise. The cost is non-refundable and non-transferable and must be paid at the time of booking with your deposit. It only applies when you cancel your tour or cruise prior to final payment date. The deposit held in credit will exclude fees imposed by third parties in relation to air, rail travel, hotels, transfer or applicable cruise cabins. When booking airfares through Tauck (including when taking advantage of a special offer that includes air travel), standard airline cancellation fees will apply. In some cases, airfares will be non-refundable. In the event of cancellation, these fees will be deducted from the deposit paid, and therefore the credit being held. We will only credit the remainder of deposit to a future tour or cruise booking if you book within 24 months of cancellation of the original Tauck tour or cruise. This offer expires after the 24 months. We will only credit the remainder of the deposit to a future tour or cruise booking Balance Due and it can't be used as a credit for the initial deposit of a future tour or cruise booking. The Tauck "Deposit Protection Plan" only covers a Tauck tour or cruise and it does not replace Travel Insurance, which we recommend at the time of booking.

If you cancel within 10 days of initial deposit

Within the first 10 days after you place your initial deposit, you may cancel your reservation for any reason with no cancellation fees.

 

If you cancel more than 10 days after initial deposit

Regardless of reason, cancellations of confirmed bookings result in costly penalties and fees from hotels, ship operators and other travel providers. Therefore, the per person fees listed below will apply:

 

Land Tours

 

Cancellation penalties for land tours apply as follows:

60 days or more before departure

Loss of Deposit.

 

8 days before departure

25% total cost of tour

 

7 days or less before departure

50% of total cost of tour

 

Cruises & Train Tours

 

120 days or more before departure

Loss of Deposit.

 

60 days before departure

Loss of 50% of tour cost, not including air (if applicable)

 

59-1 day before departure

Loss of 100% of tour cost, not including air (if applicable)

 

Please note -  Airfares included on On-Tour Flights required with any of Tauck tours may be subject to different cancellation fees not outlined above.

* For services included in your booking that are not provided by Tauck, additional cancellation fees may be incurred

* Travel Professionals may impose their own cancellation fees.

 

Time of cancellation is when notice is received in Tauck's Wilton, CT office.

 

In the event of an unforeseen circumstance beyond our control, Tauck reserves the right to amend the cancellation terms outlined herein.

 

Tour Interruption Fees: If you have to interrupt your tour en route, you may be entitled to a refund for the unused land portion if it exceeds 24 hours; certain restrictions apply. Such refunds are based upon the number of overnights missed less a fee of AUD $50 per person per day for unused transportation and other fixed expenses.

Partial Room Cancellation: A person who cancels or leaves a tour while a roommate remains constitutes a cancellation of one type of accommodation and rebooking of another type of accommodation. The price charged to the remaining person is the new, higher price for the new accommodation.

 

Click here to find Tauck's Travel Terms & Conditions.