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EXPERIENCE WITH TAUCK
TAUCK EXCLUSIVE – Reception at the Unterlinden Museum in Colmar
TAUCK EXCLUSIVE – Dinner and entertainment at Schloss Ehreshoven, a German castle dating back to the 15th century
TAUCK VALUE INCLUDES
Tauck's private shore excursions and distinctive inclusions valued at AUD $5,150
Two nights at the Hotel Bellevue Bern, with choice of a cogwheel train excursion to the Jungfraujoch, or a chocolate-themed walking tour of Bern
Choice of bicycle excursion in Karlsruhe
A guided visit to Amsterdam's Rijksmuseum, plus a canal boat cruise
SEE WHAT YOUR JOURNEY INCLUDES
Activity
2
Guests should be able to easily walk one to two miles, which may include climbing one or two flights of stairs and walking over uneven pavement, groomed hiking trails or cobblestones. Standing up to one hour or more may be required.
Pace
3
Often robust – may include long days, active sightseeing, early starts, evening activities, significant travel times.
Exclusively inclusive river cruising
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Your Journey
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Travel Documents
If you are a U.S. citizen traveling internationally, you will need a passport valid for six months beyond the completion of your Tauck journey for entry into the Netherlands, Germany, Switzerland and France. You are not required to obtain a visa to enter any country visited for the short duration of this tour.
If you are a citizen of another country traveling internationally, you should contact a consulate or embassy of the Netherlands, Germany, Switzerland, and France to determine what travel documentation is required.
Please Note: Longer stays abroad for any purpose may require additional travel documentation.
We recommend that you make at least two photocopies of all the travel documents that you bring with you. Include copies of the photo page of your passport that contains the date of issuance, the date of expiration and your citizenship. Secure one set of copies in the safe in your room while traveling and leave one set behind with someone at home who will assist you in the event your documents are misplaced, lost or stolen.
To facilitate Travel Requirements, destinations are increasingly utilizing online forms that require digital proof that you've successfully completed your submission (via an email, QR code, etc.) To ensure smooth travels and peace of mind, we strongly recommend all guests carry a personal smart phone and sign up for international data plans before traveling overseas.
Cruise Regulations – International maritime security guidelines require that your passport information be provided to us prior to your embarkation. You need to provide this information to us as soon as you book your cruise or boarding may be denied. Once you board the riverboat, your passport will be held by the purser temporarily to make copies.
TRAVELING WITH CHILDREN AS A GUARDIAN: If you are traveling as the guardian of a child/children, we strongly suggest that you carry a letter from both parents of the child authorizing emergency treatment in the event of illness or accident. For travel abroad, many foreign countries have specific entry requirements for children under 21 who are traveling internationally without BOTH parents. (These requirements are in response to the increased incidence of children being abducted and taken abroad.) PLEASE NOTE THAT TAUCK IS NOT RESPONSIBLE for the disruption of travel caused by improper documentation for children traveling without both parents.
Deposit & Booking Information
See your travel advisor, or call Tauck at 1800-962-043 to make a reservation.
Deposit Information:
The deposit and the fees for the optional Protection Plan are due at time of booking. Your deposit is AUD $1,100.
Terms and Conditions:
For additional information pertaining to our Tauck Journeys, including Cancellation Information and Booking Conditions, click here to learn more.
At the time of booking, please have the following information ready:Regarding your final payment:
Final Payment is due to the Tauck Australia office 60 days before departure for lands trips, and 120 days before departure for cruises and rail journeys. If your deposit was made by credit card, final payment will be automatic unless you opted out at time of booking. Bookings without full payment at this time may be subject to cancellation without notice. Failure to make payment will be a considered a cancellation by the guest and all applicable cancellation fees will apply.
Protect Your Travel Investment
Deposit Protection Plan – Tauck provides a "Deposit Protection Plan" at a cost of AUD $89 per person per tour or cruise. The cost is non-refundable and non-transferable and must be paid at the time of booking with your deposit. It only applies when you cancel your tour or cruise prior to final payment date. The deposit held in credit will exclude fees imposed by third parties in relation to air, rail travel, hotels, transfer or applicable cruise cabins. When booking airfares through Tauck (including when taking advantage of a special offer that includes air travel), standard airline cancellation fees will apply. In some cases, airfares will be non-refundable. In the event of cancellation, these fees will be deducted from the deposit paid, and therefore the credit being held. We will only credit the remainder of deposit to a future tour or cruise booking if you book within 24 months of cancellation of the original Tauck tour or cruise. This offer expires after the 24 months. We will only credit the remainder of the deposit to a future tour or cruise booking Balance Due and it can't be used as a credit for the initial deposit of a future tour or cruise booking. The Tauck "Deposit Protection Plan" only covers a Tauck tour or cruise and it does not replace Travel Insurance, which we recommend at the time of booking.
If You Have To Cancel
If you cancel within 10 days of initial deposit
Within the first 10 days after you place your initial deposit, you may cancel your reservation for any reason with no cancellation fees.
If you cancel more than 10 days after initial deposit
Regardless of reason, cancellations of confirmed bookings result in costly penalties and fees from hotels, ship operators and other travel providers. Therefore, the per person fees listed below will apply:
Land Tours
Cancellation penalties for land tours apply as follows:
60 days or more before departure
Loss of Deposit.
8 days before departure
25% total cost of tour
7 days or less before departure
50% of total cost of tourCruises & Train Tours
120 days or more before departure
Loss of Deposit.
60 days before departure
Loss of 50% of tour cost, not including air (if applicable)
59-1 day before departure
Loss of 100% of tour cost, not including air (if applicable)
Please note - Airfares included on On-Tour Flights required with any of Tauck tours may be subject to different cancellation fees not outlined above.
* For services included in your booking that are not provided by Tauck, additional cancellation fees may be incurred
* Travel Professionals may impose their own cancellation fees.
Time of cancellation is when notice is received in Tauck's Wilton, CT office.
In the event of an unforeseen circumstance beyond our control, Tauck reserves the right to amend the cancellation terms outlined herein.
Tour Interruption Fees: If you have to interrupt your tour en route, you may be entitled to a refund for the unused land portion if it exceeds 24 hours; certain restrictions apply. Such refunds are based upon the number of overnights missed less a fee of AUD $50 per person per day for unused transportation and other fixed expenses.
Partial Room Cancellation: A person who cancels or leaves a tour while a roommate remains constitutes a cancellation of one type of accommodation and rebooking of another type of accommodation. The price charged to the remaining person is the new, higher price for the new accommodation.
Travel Terms and Conditions
Click here to find Tauck's Travel Terms & Conditions.
Air Information and Luggage Restrictions
AIRFARE: Airfare to and from this destination is not included in the journey cost. If purchasing your air elsewhere, it is very important to provide us with your confirmed arriving and departing flight information no later than 3 weeks before your arrival date. Flight information can be submitted to Tauck (or verified, if you've already provided it) in the My Account section of Tauck.com.
TAUCK AIRPORT TRANSFERS are included at the start and end of the journey between the airport and the Tauck hotel. Airport transfers are available for any pre tour or post tour hotel stays immediately consecutive to the tour, providing flight information is received in the Tauck office no later than three weeks in advance. Details on locating your transfer upon arrival to the tour start city will be included in your final documents.
AIRLINES and CHECKED LUGGAGE: Due to space limitations during your Tauck journey, we ask that you please limit your checked luggage to one average-size suitcase per person. Besides complying with the Tauck restriction noted above, you should also be sure to research and comply with all airline baggage restrictions relating to your flights to and from your Tauck journey. Airlines have become much more strict in enforcing size and weight limits in recent years, and are free to revise luggage policies without notice. Researching and complying with airline luggage restrictions is the responsibility of the guest, and Tauck cannot be held responsible for any costs or disruptions to travel caused by the failure to research and comply with airline policies. PLEASE NOTE that if you are booked on a tour that includes on-tour flights, the checked luggage weight restrictions for these flights may be lower than the weight restrictions for your international flights.
Checked Luggage – General
Due to space restrictions, we ask that you please limit your checked luggage to one suitcase per person weighing no more than 50 pounds (23 kg) and with overall dimensions (length + width + height) not exceeding 62 inches (158 cm).
Besides complying with the Tauck restriction noted above, you should also be sure to research and comply with all airline baggage restrictions relating to your flights to and from your Tauck journey. Airlines have become much more strict in enforcing size and weight limits in recent years, and luggage exceeding airline standards for size or weight may result in expensive overage fees or other consequences.
Airlines are free to revise luggage policies without notice, and certain airlines have different baggage allowances for different classes of service. Researching and complying with airline luggage restrictions is the responsibility of the guest, and Tauck cannot be held responsible for any costs or disruptions to travel caused by the failure to research and comply with airline policies.
Tauck luggage tags will be provided by your Tauck Director on Day 1 of your itinerary. Please do not attach a Tauck luggage tag to any carry-on items, as the Tauck tags designate luggage that is to be handled and transferred by ground operators and hotel staff during your journey.
Carry-on Luggage - GeneralAlthough oversize bags and wheeled, carry-on luggage are popular for airline travel, they are often not convenient or appropriate for motor coach travel or for many on-tour flights. Most modern sightseeing motor coaches offer limited space for numerous or larger items. Space under seats or in the overhead rack is typically small, and designed to accommodate items like coats, hats, purses, and small camera bags, etc.
For your day-to-day travel while on tour, we recommend that you limit your hand luggage to a small, soft-sided carry-on piece, and that you bring only those items you need handy during the day such as make-up, medications, cameras, film, etc. Items too large to fit under the motor coach seat or on the overhead rack must be stored in the luggage bays beneath the motor coach, and may be inaccessible during daytime travel.
Health, Safety and Mobility
HEALTH CONSIDERATIONS
Your riverboat is registered in Basel, Switzerland. Please check with your health insurance provider to determine whether you are covered while traveling. If you will not be covered under your current policy, we strongly suggest that you arrange for adequate coverage while on tour. Please refer to the Tauck Travel Protection Product section above for details on the coverage we can offer you.
If you have a medical condition that might limit your participation in activities, please consult your physician for pre-departure health advice and notify us as soon as possible, if you have not already done so. We will advise your Tauck Director accordingly.
VACCINATIONS
If you are a resident of the U.S., no vaccinations are currently required for travel to the Netherlands, Germany, France or Switzerland. For complete vaccination and inoculation information, contact your physician, the public health service in your area, or the U.S. Centers for Disease Control (CDC) in Atlanta, Georgia, U.S.A. The Travelers' Health Section of the CDC operates a 24-hour "Travelers' Health Hotline" at 800-232-4636 (toll-free in the U.S.). You may also log on to the CDC website by clicking here.
If you are a resident of another country, please contact an embassy or consulate of the Netherlands, Germany, France and Switzerland to determine what vaccination(s) may be required for you to visit.
MOBILITY
While this tour is very relaxing and the pace leisurely, to enjoy all the tour has to offer, you should be in good health and able to walk reasonable distances, often over unpaved and uneven surfaces. Some of the most memorable sightseeing can only be accomplished on foot. There is a moderate to significant amount of walking during our excursions, often along cobblestone streets, and at many sites there are multiple stairs or steps; for the most part, however, the amount of walking you do is at your discretion.
Your riverboat has four decks: Sun, Diamond, Ruby and Emerald. The elevator runs between the Diamond Deck and Emerald Deck; there is not elevator access to the Sun Deck. There is no chair lift between any of the decks. Check your electronic personal documents for information pertaining to your specific riverboat.
Because you will be cruising on a river and not on the open sea, you are never far from land and, therefore, there is no doctor onboard the riverboat. In case of emergency, we can easily dock the boat and call for an ambulance or medical assistance.
PLEASE NOTE: We regret that this Tauck itinerary cannot accommodate wheelchairs or motorized scooters. Likewise, we regret that we're unable to provide individual assistance to guests with walking difficulties or other personal needs. The responsibility of the Tauck Director who accompanies your trip is to ensure that the larger group enjoys a relaxing and informative journey, and he or she cannot be relied upon to provide ongoing individual assistance to any one guest.
Unfortunately, we cannot accommodate service animals on any river cruise for medical and legal reasons.
SPECIAL DIETARY REQUESTS
The restaurants, hotels, caterers and numerous other partners we work with all do their best to accommodate special dietary requests from Tauck guests. However, given the diverse nature of those food providers (from small wineries to grand hotels to world-famous restaurants in more than 70 countries worldwide), some of our partners are better able than others to accommodate such requests. We therefore cannot guarantee that all dietary requests can be accommodated at every meal. Also, please note that where dietary requests can be accommodated, choices will frequently be limited.
SMOKING
On board the riverboat, smoking is permitted in a limited area of the Sun deck. Smoking (including e-Cigarettes) is not permitted in any cabin, the restaurant, the lounge or any other interior space.
Reading List
We have compiled a reading list of recommended books to give you more information about the destinations you will be traveling to on your upcoming journey!
You can view the reading list here.
Weather
To read about current weather conditions, we suggest you log on to the Internet website, noaa.gov, by clicking here.
What To Pack
Bringing the right clothing for your trip is important – we've partnered with Necessary Gear who provide an "easy-to-use, one-stop shop" for your Tauck travel needs, specifically selected for this trip. Click here to visit their site.
Your journey is designed with leisure in mind. Dress for comfort and convenience with a wardrobe that is flexible and allows for layering. Casual, cotton clothing is recommended. A light jacket or sweater for the sun deck is also recommended. Pack comfortable yet sturdy walking shoes that have already been broken-in, as many of the sites visited were built centuries ago and have uneven surfaces, some steep inclines and many steps.
During evenings aboard the riverboat, dress is resort casual. Items such as slacks and collared shirts are appropriate for men. For women, slacks, a dress or a skirt and blouse are suitable. For dinner and throughout the evening, guests should refrain from wearing shorts, t-shirts, flip-flops or sneakers. Your journey also includes one or two special occasion dinners, where a sport coat and tie for gentlemen and a dress/pantsuit for ladies are suggested. (Your Tauck Director will advise you prior to those evenings.)
Bathrobes, slippers and hairdryers are provided in each cabin.
Valet laundry service is available on the riverboat for a fee. There is no valet dry cleaning available on the riverboat. Ironing facilities are available by request to the front desk. Category 7 suites feature their own irons and ironing boards.
We recommend that you pack an adequate supply of your prescription medication in its original container to last through your entire journey, together with a copy of your doctor's prescription or a letter from your health-care provider on office stationery explaining that the medication has been prescribed for you, a list of the generic names of your medication, your travel documents and a change of clothing in your carry-on bag to avoid any inconvenience in the event that your flight or luggage is delayed. No medications are sold on board the riverboat.
Following is a list of recommended items to pack for your cruise:
The Tauck Experience
Book Today... And Travel Dreams Begin
Call us, or call your travel advisor, to book your preferred departure date today – and explore our beautiful brochures to find your inspiration for your next journey.
Book Today... And Travel Dreams Begin
Call us, or call your travel advisor, to book your preferred departure date today – and explore our beautiful brochures to find your inspiration for your next journey.